Rules and guidelines for using our services.
Last Updated: February 2026
By accessing or using the services, platforms, and custom software solutions provided by ORBITRON INC ("Company," "we," "us," or "our"), you ("Client," "User," or "you") agree to be bound by these Terms of Service ("Terms"). These Terms govern your access to and use of our website, custom logistics software, routing algorithms, telematics dashboards, and any other software development services we offer. If you disagree with any part of these Terms, you may not access our services.
ORBITRON INC specializes in the development, deployment, and maintenance of high-end logistics and transportation software. Our services include but are not limited to fleet management systems, dynamic route optimization engines, warehouse management software (WMS), predictive supply chain analytics, and custom API integrations. The specific scope of work, deliverables, and timelines will be outlined in a separate Statement of Work (SOW) or Master Services Agreement (MSA) signed by both parties.
We reserve the right to withdraw, amend, or update our services, infrastructure, or any material we provide, in our sole discretion and without prior notice, unless otherwise stipulated in a binding MSA. We will not be liable if, for any reason, all or any part of our proprietary SaaS platforms or hosted custom software is temporarily unavailable due to scheduled maintenance, emergency patching, or unforeseen server outages. We strive for 99.9% uptime for enterprise-tier clients, subject to individual SLA agreements.
All custom software, source code, algorithms, UI/UX designs, and related documentation developed by ORBITRON INC remain the exclusive intellectual property of ORBITRON INC until all associated invoices and milestone payments have been settled in full. Upon receipt of final payment, intellectual property rights will be transferred to the Client strictly in accordance with the explicit handover terms defined in the project MSA. Any pre-existing proprietary frameworks, core engines, or open-source libraries utilized in the build will remain licensed rather than sold, granting the Client a perpetual, non-exclusive, non-transferable license to use them within the context of the delivered software.
The Client is responsible for providing all necessary APIs, legacy database access, telematics hardware documentation, and third-party vendor permissions required for ORBITRON INC to execute the software development. Any delays caused by the Client's failure to provide essential resources may result in adjusted timelines and additional billing. The Client guarantees that all data provided for integration does not infringe on third-party copyrights or data privacy laws.
Custom software development is billed according to a milestone-based schedule. Invoices are issued upon the completion of predefined phases (e.g., Discovery & Architecture, MVP Delivery, UAT, Final Deployment). Payment is strictly due within Net-15 or Net-30 days as specified in the invoice. Late payments may incur a penalty of 1.5% per month. ORBITRON INC reserves the right to suspend development, hosting, or API access if accounts fall into arrears.
Both parties agree to maintain the strict confidentiality of all proprietary business operations, logistics routing algorithms, fleet data, financial metrics, and trade secrets shared during the project. A formal Non-Disclosure Agreement (NDA) will supersede this clause; however, in the absence of an NDA, standard industry confidentiality practices apply. We will not disclose your operational data to third-party entities without your explicit, written consent.
In no event shall ORBITRON INC, its directors, employees, or partners be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data loss, supply chain disruptions, vehicle downtime, or other intangible losses resulting from your use of or inability to use the delivered software. Our total liability for any claim arising out of these Terms or our services shall not exceed the total amount paid by you to ORBITRON INC in the six (6) months preceding the claim.
Our software is provided "AS IS" and "AS AVAILABLE" unless a separate maintenance and support agreement is executed. We do not warrant that the software will be completely error-free or immune to unauthorized breaches. While we utilize state-of-the-art security practices and robust engineering, the dynamic nature of logistics environments means minor bugs may occur. We offer a standard 30-day post-deployment bug-fixing warranty, after which ongoing support requires an active retainer.
We may terminate or suspend your access to our hosted services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms. Upon termination, your right to use any SaaS platforms provided by us will immediately cease. For custom development projects, termination clauses will be dictated by the MSA, typically requiring payment for all work completed up to the termination date.
These Terms shall be governed by and construed in accordance with the laws of the State of Florida, United States, without regard to its conflict of law provisions. Any disputes arising from or relating to these Terms, the software development, or billing shall first be attempted to be resolved amicably through good-faith negotiations. If unresolved, disputes shall be submitted to binding arbitration in Miami, Florida.
If you have any questions about these Terms of Service, please contact our legal department at support@orbitroncode.com.